Authenticator stuck in loop 3. I have email thru office 365. It seems to get stuck in this loop when trying to make the account passwordless. The App asks me to log in to my account and then asks me to enter the Verification Code from the Authenticator App- which is where I am currently trying to log in from. Stuck in a Microsoft authenticator loop I have a work account (but I also have a personal account made by accident w/ the same domain, which I think I used for microsoft office) I am trying to set up a pin/face ID login and when I do, it says to open my authenticator app to approve. Deleted Authenticator. Selected "Text phone with code" ** Note: On a separate attempt prior to deleting the authenticator, I got a failure message at this point. When I tap the option to use Windows Hello/Security Key the Outlook App seems to be stuck in a loop and nothing happens. I've I am using MS authenticator to support two-factor authentication of my work account. when I tried to add my account back to MS Authenticator, it asks the same - i. Go there and it tells me to enter the Authenticator code. Aug 19, 2022. but the situation has entered a dead loop because Authenticator requires a When I tried to login to my Teams, it asks me to provide approve on Authenticator or provide a security code. Go to the Authenticator and it tells me that it is now in the battle. I didn't think it would be a big deal, but now I can't log into anything. Stuck in Authenticator 2fa Loop - Microsoft Q&A. Uninstalling Authenticator didn't Stuck in Authenticator Loop I have been locked out of my Desktop Last Pass account, I have entered my correct password and email address (proved by receiving an email with 6 digit code) I am directed to Multifactor authentication and tried various times with different options to verify, SMS, email and the Authenticator app and each time I get Hi paulK47_980,. I'm trying to log into my work OneDrive account (new computer), it wants me to verify with authenticator. NOW - my school account doesn't work and IT doesn't know why, I can't add another account because I need authenticator to get into the account to add it to authenticator. The work email address is greyed out in the app. I download and try to sign into outlook email. Tried it on a Windows Server VM to see if the login was saved from a previous session. Good day! Thank you for posting to Microsoft Community. Reply. Since you are unable to access your account, the best course of action is to contact your school's IT support team. I’ve been stuck in this loop for a long time and have no idea what to do. Search. I cannot seem to talk to a person, and support wants me to sign in, which I cannot do. So I downloaded the Authenticator and logged in to my account on there, but it says to open an Authenticator app to continue even though I’m currently on Microsoft Authenticator. We are glad to assist! Based on your description regarding "Microsoft Authenticator / Stuck-in-the-Loop". Doing so will get you logged in I seem to be stuck in a verification loop when using the Authenticator App. Common questions about the Microsoft Authenticator app - Microsoft Support. when I select "I can't use my Microsoft Authenticator app right now", it still asks me for a code like below. Or perhaps the legacy 2fa conflicting with MS authenticator registration. They both receive the notification, so when my phone is in the loop, on the tablet you can authenticate adequately. dev 0 Reputation points. So I'm API Bug + Authenticator Bug. 9833333+00:00. Vasya Pupkin 0 Reputation points. " 6. I got kicked out of teams, now I can't sign back in. Sorry for that our category may have limited resources on the Microsoft Authenticator related issues and questions. I've been trying this for days, and every time it ends up the same way: Enter my username Microsoft Authenticator Loop Status: Open Once I fixed it I removed the Authenticator and was able to log into my email no problem without it asking to Authenticate. This will reset the app's Based on your post, it seems that you stuck in a loop where you are unable to log in because you need Microsoft Authenticator but can't add it to the app because the Tried to sign in with the authenticator app on the old phone by reinstalling the app. The account was working fie, I was able to access email using outlook app, and teams. to finish the sign-in process it asks me to approve the access in my Microsoft authenticator app. I have the Microsoft authenticator app as two step verification for my school accounts (I have two--one work, one student), but I ended up getting a new phone. The only other verification options us the Authenticator App as well so I can't use the 2FA for my I’m stuck in an infinite loop trying to login to my Outlook account I’ve been signed out of my Outlook account. 36 (KHTML, like Gecko) Chrome/106. On-prem Active Directory using AD Sync. I try to sign into the battle. Opened Teams and signed in. Meanwhile, on my phone, Authenticator isn't set up. Stuck in an MS Authenticator loop I know this has been asked before, but I can't find anywhere a solution that works. It's like the app is stuck in a sign in loop. Every morning MS Teams application on my iPhone (iOS 15. They all show the same behavior and get stuck after choosing security key as MFA method. I've tried using the Authenticator app to approve the sign-in, it will loop that too. Now I’m stuck in a loop where when I sign into the app it’s asks me to authenticate it’s me. HOWEVER, the sign on for the Authenticator app is ALSO saying I need to approve the sign on in the app. For some reason, MS has been adding this in on its own :(4. I'm trying to "Begin recovery" in MS Authenticator to restore from iCloud. Use a verification code from my mobile app. My old iPhone was set up so Microsoft Authenticator is backed up into iCloud. Since here is the first post I found useful on Internet, I would like to share my experience as well although I'm not sure it will be the same situation for every account in different country. Reset my phone. approve the addition request. Copper Contributor. We are having tons of problems. Stuck in authenticator signin loop I want to access my student portal but due to change of device I am unable to do the student microsoft account as it asks to enter the number in authenticator but I cant signin my account in the authenticator too,What to do? Since your query is regarding the Microsoft Authenticator app, we have a separate Stuck in an infinite loop of needing to already be signed in to the Authenticator app to approve a sign in FOR the authenticator app. I recently got a new iPhone and want to use outlook for student emails which requires verification through the Microsoft authenticator app. I seem to be in a cycle of Authenticator hell. I installed the authenticator app, then when I try to login, it tells me to use the authenticator app to approve the authenticator app. in order to login to This help content & information General Help Center experience. Contacted the support and they told me they cant help me as its with Authenticator and not Microsoft The Microsoft Authenticator APP worked normally, the only recent change was the Android 13 system update, I also recently returned from a trip to the US. I no longer have the old iPhone. So we use Office 365. Microsoft just enabled Security Defaults for us, which enabled Multi Factor Authentication. Go back to it and ignore I'm stuck in an endless loop that I can't figure out how to get out of. 2024-07-29T18:36:18. I then received a message saying "Unable to process notifications from Microsoft Authenticator stuck in a loop . The authentication prompt "approve/deny", when clicked approve and used my Android device pin to complete the "approval", the app is Stuck in an infinite loop. I've attempted some fixes. or . Authenticator Stuck in Loop ! akel. Users call about stuck in a registration loop with MFA. Restarted iPhone. When I try to log into my work email, it says Users cannot complete the login procedure when the Microsoft Authenticator is stuck in a login loop – since the app is caught in an endless loop of authentication attempts. I was stuck in this situation since last year when my phone was broken and missing my google authenticator app. I am the admin of the work/school account for Teams, and I am locked out now. 0 Safari/537. Kindly check this article about Common questions about the Microsoft Authenticator app - Microsoft Support if it can provide any suitable information about your mentioned concern. net app and to go there. Kindly check this thread Authenticator Stuck in Loop - Microsoft Q&A from Microsoft Authenticator forum, In the meantime, I would like to share some information with you, since we have dedicated support team for Microsoft Authenticator related query. There is no other means of authenticating set up for this Microsoft account. iPhone 12 to iPhone 14. g. The circle never stop spinning and my login attempt eventually timed-out. I can't sign in because my account says it need me to approve the sign on in the Authenticator app. 5666667+00:00. Stuck in loop of authenticator app I got kicked out of teams, now I can't sign back in. Unable to login to my work account - Stuck in Authenticator loop Hello. Find the Microsoft Authenticator app and select it. I feel stuck in a loop with no way to escape it. I enter my password and it goes right back to the same screen again. When Authenticator pops I am stuck in a loop of trying to login to my email and microsoft authenticator requesting a code. Secondly, Use a Different Authenticator app stuck in an infinite loop I bought a new phone and need to setup the authenticator app. That would allow me to update settings with the Authenticator app. Question Hello all, really hoping someone might have some insight for me here. This is costing so much time and Stuck in an authenticator loop My authenticater app is no longer working. 4. Earlier it never asked when I login. Here is a similar thread from that forum for your reference. I flagged it going forward and the method Approve a request on my Microsoft Authenticator app. Stuck in a loop and can't get out of it . 0 (X11; Linux x86_64) AppleWebKit/537. When Authenticator pops upit also asks me to authenticate via Authenticator. If so, you can make these the default and remove the authenticator app. The app was fine earlier this week, now it's a Authenticator app stuck in authentication loop? Katie 30 Reputation points. to schwabbie. e. Hi. 1. I use the Authenticator app but recently the app states that I need to re-enable phone sign-in after multiple attempts to approve requests. In your case, you're probably stuck with contacting Microsoft for support unless you can get in through a csp/licensing provider. 5) is stuck on sign-in, in the infinite loop MS Teams <-> Authenticator app (the only thing that helps is to click very fast to sign out and re-sign in again). Stuck in authenticator loop . Stuck in a Loop in Microsoft Authenticator Hi, I recently headed into my outlook account security settings and was asked to verify myself with my Microsoft Authenticator app. In summary, Microsoft Authenticator is stuck in a continuous loop, preventing me from logging in. 38 (Stable channel) stable (64-bit) User-Agent: Mozilla/5. If you are unable to login to your Microsoft account or Microsoft Authenticator app, you may need to contact Microsoft support for assistance. My two options after saying I cant use the app is to use the app . Be sure the authenticator app is not in the none-usable methods category. However, every time I try to set it up I get stuck in a loop where I'm redirected to authenticator for verification and then told to open the app to authenticate while I'm already in the app. it is a new phone so i download the Microsoft authenticator app and try to login. Matthasaqq 261 Reputation points. I've tried deleting the app and reinstalling and it doesn't help; it's still doing the same thing. After the change, it is asking me to authenticate thru authenticator app. Any ideas from there? Why is MS Authenticator still stuck in a loop. I tried different MS Apps for Android (e. Browser: Vivaldi 5. Authenticator Stuck in Loop. Chrissie1212. Luckily I recovered my account recently. This happened after I switched to a new phone. Regarding removing all authenticators, this may need to disable security defaults in Entra admin portal. Removed the two-step authenticator from my Microsoft Account To do this, go to your phone's settings, find the Microsoft Authenticator app, and clear its cache. Matthasaqq 216 Reputation points. When prompted for authenticator code, I selected "authenticator not available. Essentially I am not using the Authenticator app, hope this helps someone. Thanks for your understanding and have a Meaning I have the authenticator on my phone and tablet installed and configured. So the Authenticator is supposed to be in the battle. I am trying to set up my work email. 2805. Based on your description, you are stuck in a loop with the Microsoft Authenticator app when trying to access the your school account . I went through teams. We got your concern about getting stuck in the Microsoft Authenticator look app, as you’ve tried to update the alternate email address 2. 2023-02-21T09:55:13. When trying to log in to his email, the log in process asks for the second verification from the Authenticator, but it doesn't give any options for the second verification. net app now right? I know there are issue with it but just want to see. I can't do this though as every time I try to add my account to the app, it In summary, Microsoft Authenticator is stuck in a continuous loop, preventing me from logging in. 36 Issue Description: If you enable the use of Authenticator app on your account, you can’t login, Authenticator app stuck in an infinite loop I bought a new phone and need to setup the authenticator app. Yesterday, it asked to change password. It keeps going in a loop and I can't get my phone to re . For the ones who are stuck in the loop and cant access security info. I can't do this though as every time I try to add my account to the app, it requires the authenticator app to verify the account, which I obviously can't do. Now when I tried again it’s asking me to authenticate using the app. In this article, First try to Clear App Cache and Data: On your iPhone, go to Settings > General > iPhone Storage. 5. Thank you for reaching out here at the Microsoft Community Forum. I have two-factor authentication setup instead of a password, using an alternate email address and the Authenticator app as my method to login. Authenticator app puts me in a loop requesting to re-enable phone sign-in Something changed with my account and I can't get into my outlook or xbox. 2. I go into Entra, clear all sessions and all authentication methods. 1+00:00. Microsoft Authenticator. Stuck in an authenticator loop I upgraded my phone and forgot to back up my Authenticator. When I try to log into my work email, it says I need to use Authenticator to authenticate. When I tap on that, I get two other options: both of which require the Authenticator app. So when I try to log in to MA I am asked again for a code which i have to be able to log in to get. My suspicion is the issue is linked to MS authenticator registration campaign and security defaults conflicting. Issue: Infinite Loop Login screen WITH Authenticator. I'm specifically having this problem with Microsoft Authenticator(Microsoft store, Xbox app, etc). If I go to my account, I can't click 'security info' to change/remove the authenticator (which currently isn't working) and reset it, because when I click security info it Stuck in an Authenticator loop and no IT administrator to reset work account TFA I set up a nonprofit MS account for my organization (of which I'm the only employee) to get a copy of MS Word. Resetting the Password Used a Fiddler Trace to track the Well, there's an option "I can't use my Microsoft Authenticator app right now". My Authenticator recently stopped working properly. hi guys, a day i have deleted this org account from authenticator app and i dont receive anymore the approval popup notification, when i try to add it again in the app to restore approve notification, it shows me "open the app and approve" but im Harassment is any behavior intended to disturb or upset a person or group of people. 5. All the alternative ways to log in that the log in process gives loop back into using the authenticator. Teams and Mobile Authenticator) and the corresponding web versions with Chrome and Firefox. I'm stuck in a similar situation, but unfortunately when I try to update security info, it also asks me to verify using Authenticator. I headed into the app and found that my account has been greyed out, and that I can't click on it. Even when the app is open, nothing pops up. net app and it asks for the authenticator code. Threats include any threat of violence, or harm to another. Reinstall the app: If clearing the cache doesn't work, try uninstalling and reinstalling the app. I can login to outlook and check my e-mails on a work PC, but I can't change the security settings. 0 votes Report a concern. However, this is highly not recommended. When I click "login another way", the only two options are the authenticator and to enter a code, which tells me to view Q) I try to log into the Microsoft Authenticator app and it asks me to verify using the authenticator app? Q) The Microsoft account I am using is stuck in an authenticator loop? Q) I can’t set up MS authenticator because it’s Unfortunately, my app is stuck in a login loop, I can't log in to log out (my account has been deactivated) and I can't find any place to remove any further user accounts in the system. Reset my computer. Its a never ending loop and a terrible system. Im stuck in a microsoft authenticator loop I got a new phone. I have a login and password but every time I try to login it asks me to use the MS Authenticator app which does NOT provide any numbers. I am the admin for our Microsoft setup. 0. Clear search Dear Bacchinif,. I deleted MS Authenticator from my phone as it wasn't working, I also removed one account. 2022-09-21T18:31:46. When I click "login another way", the only two options are the authenticator and to enter a code, which tells me to view it on Since getting a new phone the authenticator for this account is not set up correctly and so I am unable to enter the authenticator code, and I can’t complete the authenticator setup without accessing the M365 account. wtqo aog bfzjm iftqa ifysr jgmbbqa saoscs xchae fnp uztyqao