● Sophos licensing portal Sign in to Sophos Central Admin. Access the Sophos Partner Portal: hi, We are unable to find licensing portal as it is recdirecting towards central . You must claim your replacement device in your Sophos Central account then transfer your license to the new device. com. The original license will remain on the faulty device. This will align with the existing practice for Central product renewals. If you have any further questions about getting started with firewall licenses, You can apply a Sophos UTM license to a firewall device after you've claimed the firewall in Sophos Central. Claim a device and transfer the license. Enterprise Master Licenses: Licenses are managed at enterprise level and shared between all the sub-estates managed by the MyUTM Licensing Portal. E-mail address: Password: Password (Repeat): First Name: Last Name: Country: Captcha: By signing up for a MyUTM account, you agree to the Sophos Licensing Oct 4, 2024. Make a note of the serial number and license ID of your UTM appliance. You can purchase these subscriptions individually or as bundles. To download firmware for your active firewalls, do as follows: Go to Sophos Central and sign in to your account. Your browser is currently set to block cookies. But everything looks normal and working. E-mail address: Password: Password (Repeat): First Name: Last Name: Country: Captcha: By signing up for a MyUTM account, you agree to the Sophos Click here to see the XG to XGS migration documentation. The firewall fetches the following registration details from your Sophos Licensing Portal account: 1. Receive guided help with pricing inquiries, renewals and opportunity management in the Sophos partner portal as well as support with deal registration and incumbency. E-mail address: Password: Password (Repeat): First Name: Last Name: Country: Captcha: By signing up for a MyUTM account, you agree to the Sophos Licensing. Sophos Central Admin: Activating firewall license keys FAQ KBA-000004524 Aug 07, 2024 2 people found this article helpful Sophos may provide Customer with notice (a) if applicable to the Product, by means of a general notice on the Product portal, on the Sophos. Sophos UTM ships with a 30-day trial license with all features enabled. Now use your license key. Overview. The recipient can reply to the sender from the encryption web portal. Any clues how to create a 30 days evaluation (for a SG) now? This thread was automatically locked due to age. This calculation does not cover extended support licenses, for information on extended support licenses, please see: Sophos Central: Extended Support for Windows operating systems Other products in Sophos Central, such as Email, Cloud Web Gateway, Phish Threat, and so on, have license usage calculated differently. Your virtual appliance uses a free trial license. Under Firewall licenses, you can do as follows:. Please pick a strong password that includes mixed-case letters, numbers and punctuation. E-mail address: Password: Password (Repeat): First Name: Last Name: Country: Captcha Renew a license. 6_MR-6 Sophos TechVids. Go to Backup and firmware > Firmware. e. Once you have purchased a Sophos Central license, a license key is issued and sent to the email address you specified. You the option for creating an evaluation license in the Sophos UTM License portal is gone. E-mail address: Password: Password (Repeat): First Name: Last Name: Country: Captcha: By signing up for a MyUTM account, you agree to the Sophos We are Sophos gold partner and reseller. Specifically it covers all the questions that the Sophos customer care and licensing teams get asked most often. Unlock That's for licensing, and we apply licensing with connect flex, so we're buying it without licensing in the first place. We then start with a small amount of slots and will increase those over time. 2. ; Search for your firewall, then click the arrow I am trying to upgrade an XG 330 to firmware version 18. 1 of the End I have a XGS3300 firewall which i licensed through the sophos portal, Xstream bundle and email protection license key were applied but the Webserver license does not show on the device. Sophos Phish Threat is licensed on a per-user basis. Home Use Firewalls - Home use licenses are perpetual and will not need renewal or management. Enter your license key (from the license To see the device registration details and the status of the licenses, go to Administration > Licensing. The new trial appears in Sophos Central Partner. ; Search for your firewall, then click the arrow next to its name to see its details. After expiration, you must install a valid license to further operate Sophos UTM. You can synchronize the licenses manually for the Currently on firmware version XG310 (SFOS 17. Click Initiate License Synchronization. If you got just a License key in the Form ACT-XXXXXXXX-xxxxxxxx, you need to apply it here. Sophos Central is the unified console for managing all your Sophos products. com:443 CONNECTED(00000003) depth=2 C = BE, O = GlobalSign nv-sa, OU = Root CA, CN = GlobalSign Root CA verify return:1 depth=1 C = BE, O = GlobalSign nv-sa, CN = GlobalSign Organization Validation CA - SHA256 - G2 verify return:1 depth=0 C = GB, ST = Oxfordshire, Please wait while we redirect you to sign in. . Ownership of Sophos Hardware can be transferred from one organization to another. Select Licensing from the drop-down menu. Once you have purchased a Sophos Central license, a license key is issued and sent to the email address you specified at the time of ordering. E-mail address: Password: Password (Repeat): First Name: Last Name: Country: Captcha: By signing up for a MyUTM account, you agree to the Sophos Sophos reserves the right to change or update these Licensing Guidelines in accordance with the terms of the Sophos End User License Agreement, Sophos Services Agreement, or other written agreement governing access and use Standalone login application for Sophos Central management UI MyUTM Licensing Portal. Read news about the latest features. an individual accepting the terms and conditions of this agreement is accepting on behalf of the msp and represents that s/he has the authority to bind the msp to this agreement. Click your Profile icon, then go to Licensing and click Firewall licenses. Digital Chat support. Get complete visibility of suspicious activity and threats beyond endpoints and servers with Sophos Extended Detection and Response (XDR). Sophos Central now provides all of the same licensing features you will have used in MySophos, but now directly available in Sophos Central alongside your other Sophos products. 16 MR-16-Build830. Customers can find their licenses in the Sophos Central Admin Dashboard (along with all other product licensing). Sophos Partner Portal: Manage Devices & Licenses. Select a license and click Renew Now to create an order for the customer in the Sophos Partner Portal. You can now manage your firewall licenses and subscriptions on Administration > Licensing. share the steps as we want to check latest firmware for firewalls Synchronize the primary device licenses with Sophos Central. Please reach out to your local Sophos partner or representative for further information or consult the Sophos Community at IMPORTANT: Sophos Firewall Licensing Portal Changes. E-mail address: Password: Password (Repeat): First Name: Last Name: Country: Captcha: By signing up for a MyUTM account, you agree to the Sophos Home Use Firewalls - Home use licenses are perpetual and will not need renewal or management. When complete, click Confirm Registration and Evaluation license. See How to download firmware from Sophos Licensing Portal. Migrate an existing UTM 9 license. Home Edition licenses are automatically claimed and renewed, and you no longer need a management portal to get started. Search for existing firewalls by Name, Serial number, and Model. How to Obtain a License. Sophos Firewall: Control center; Sophos Firewall: Licensing info; Sophos Firewall: System; Sign up for the Sophos Support Notification Service to receive proactive SMS alerts for Sophos products and Sophos Central services. Make sure to select the right License to apply the renewal to. See Your virtual appliance uses a free trial license. After expiration, you must install a valid Sophos reserves the right to change or update these Licensing Guidelines in accordance with the terms of the Sophos End User License Agreement, Sophos Services Agreement, or other written agreement governing access and use MyUTM Licensing Portal. Under Firmware, click Upload next to the inactive firmware version. Support portal. If you are viewing expired or expiring licenses, the Renew Now button is displayed at the top of the page. Click your Profile icon , and then click Licensing. ; Replacement: You're replacing your current firewall with a You can no longer post new replies to this discussion. Licensing. That should give you enough time to figure things out. To activate a license, do as follows. Hi, my license expires in 1 month. Model number and the device key. Once you’re up and running with EDR, simply connect additional technologies to your Sophos account Renew your Sophos Firewall license. You must attach the paid-for license to the free trial device's serial number. SFOS v18. You can convert a trial license by buying a Sophos Central license. Server Security Licensing: Intercept X for Server Quote Once you’ve tested and validated Sophos Firewall, you can move to it either by switching IP addresses and removing the old device or by changing the default gateway. Want to upgrade to v18. To do Standalone login application for Sophos Central management UI Try Sophos products for free. Start a 30-day trial (which automatically generates a Sophos Firewall serial number). MyUTM Licensing Portal. Enter the firewall's serial number. soa. E-mail address: Password: Password (Repeat): First Name: Last Name: Country: Captcha: By signing up for a MyUTM account, you agree to the Sophos In addition to the standard licenses, Sophos Email offers add-on licenses that extend functionality, such as encryption options. Click your Profile icon. Home Edition licenses will not appear in Sophos Central. License Management Type. So do you know where i can renew my home license, or do i have to create a new one? Under my license portal, there is no renew. But I have no "Apply" button. E-mail address: Password: Password (Repeat): First Name: Last Name: Country: Captcha: By signing up for a MyUTM account, you agree to the Sophos The guide covers all main aspects of XG licensing and references more specific articles where required to provide fine details for various edge cases. We demonstrated how to manage devices and licenses in the Sophos Partner Portal. See Move to a different firmware version. 1 of the End Licensing. You can activate and manage your Sophos licenses. You can allow Sophos Support to temporarily access your firewall for troubleshooting purposes. Select the endpoint, Unified Endpoint Management (UEM), and server licenses you want to use for your selected customers. The numbers that are shown there are not the actual license used. 5 MR1 is currently being pushed out to all active Sophos Firewall devices, but you can download the update from the MySophos licensing portal if you wish to get it before it appears in your console. please give an update how to get licensing portal. Sophos UTM on AWS ships with a 30-day trial license with all features enabled. Individual users requiring email security are licensable units. You can see how your licenses are managed. All previous management functionality is available to you via the firewall. Leverage the Sophos Support Portal search tool. Transferring licenses to another Sophos Firewall Apr 30, 2024. The MyUTM portal allows you to manage your product licenses and request technical support. All licenses are Move to any version: To move to any version, download the firmware image from Sophos Licensing Portal. The firewall appliance is Note: The content of this article is available on the following documentation pages:. 5. If you got a license file in the form:-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 -----END PGP SIGNATURE-----that's the license file and can directly applied. Sign into your account, take a tour, or start a trial from here. For further questions, please contact your local Sophos representative or distribution partner. Sophos Phish Threat: Licensing. sophos. com website, or any other website used as part of the Product, and (b) if specific to the Customer, by electronic mail to the e-mail address in Sophos’s records. If you're using Sophos Central, see Firewall licenses. ("advanced-portal. 3. Now, they are disabling some old firewalls which is crappy but I mean keep the current equivalent of something like an older 125 on hand like an xgs 126. The outcome may vary depending on your license type and the license expiration date. Sophos XG 17. This article contains the steps on how to show a hidden device on the Sophos Licensing Portal. Sophos Email is part of the standard Sophos Central trial license. Go to Network Protection > Firmware Updates and download the firmware you want. To start Sophos Firewall in terminal mode, connect its serial port to your endpoint device using the console cable. E-mail address: Password: Password (Repeat): First Name: Last Name: Country: Captcha: By signing up for a MyUTM account, you agree to the Sophos In Sophos Central Partner, go to Licensing and Billing > Firewall licenses. Get 24/7 live support for all your administrative and operational questions around quoting, licensing, NFR, the Sophos Partner Portal and more! Get Help. Click your Profile icon, and then click Licensing. Search Synchronizing licenses If Sophos Firewall is connected to the internet, the firewall synchronizes with the Sophos Licensing Portal every 24 hours, and licenses are updated automatically. This add-on license also supports the custom branding of encryption messages and the encryption web portal. After expiration, you must install a valid Go to Sophos Licensing Portal and sign in. png") Last but not leased I logged in the user portal and I have no "Remote Access" Tab. They will not appear in Sophos Central, and accounts with only home use licenses have not been migrated to Sophos Central; What's Not Changing. Sophos Support Portal. Cancel; 0 fish123 over 1 year ago. No email notifications about new trials are sent. Endpoint and Firewall security synchronized to respond faster. Without a license key for a 30-day trial (free subscription). Sophos Firewall OS (SFOS) licensing model Dec 18, 2024. Cookies are small text files stored on your Important Sophos Firewall licensing has now been migrated to Sophos Central. 2. Product and Environment Sophos Licensing Portal: A device is not showing in the View Devices section. E-mail address: Password: Password (Repeat): First Name: Last Name: Country: Captcha: By signing up for a MyUTM account, you agree to the Sophos MyUTM Licensing Portal. One moment while we sign you in If you previously managed your licenses in the legacy MySophos portal, If you think a subscription is outdated, click Synchronize to make sure the license on your firewall is the same as the license on the Sophos licensing system. Select the licenses types you want to change and click Next. Get the most relevant results with useful resources to resolve your technical support issues quickly and efficiently. Click Claim firewall. Please follow the MyUTM User Guide. Many admins login to the local firewall UI to manage licensing, and that will continue working as it did before. Shared mailboxes are licensable units. Please see this article for the latest updates. You're redirected to the Sophos XG Firewall licensing portal if you start a trial, where a new serial number is generated. Related information Sophos licensing Important Sophos Firewall licensing has now been migrated to Sophos Central. Authorized training centers are Sophos distributors, partners, or third-party training organizations who are certified to run Sophos training classes for partners and customers on behalf of Sophos. the licenses and subscriptions you have purchased with your Sophos UTM enable you to use certain features and others not. To extend your license, so that you can use SUM beyond the EOL date, download the extended copy of the original license by signing in to the Sophos MyUTM Licensing Portal. Downloaded firmware from Sophos Licensing Portal: file: HW-18. # openssl s_client -connect eu-prod-utm. All licenses Standalone login application for Sophos Central management UI. Visit the Sophos Partner Portal for details. The availability of certain features on Sophos UTM is defined by licenses and subscriptions, i. You can subscribe to the license modules as follows: With a license key (paid subscription). You are working on a customer project and need help? Contact the Sophos rep indicated on the deal opportunity in the Sophos Partner Portal. 70GHz | 8GB Memory Samsung EVO 850 120GB SDD | 1x Intel 82574L / 2x 82571EB Gigabit Ethernet Controller (rev 06) Cancel Make sure you have access to your SG series UTM appliance, your MyUTM licensing portal and Sophos Central account, and at least a 1GB USB drive, USB keyboard, and a VGA monitor. You must transfer your license to another firewall in the following cases: Active-passive HA: You've activated the licenses on the auxiliary device and must transfer them to the primary. I downloaded the file from the Sophos Licensing Portal and used the Upload & boot option on the Backup & firmware > Firmware page. You need to allow cookies to use this service. E-mail address: Password: Password (Repeat): First Name: Last Name: Country: Captcha: By signing up for a MyUTM account, you agree to the Sophos MyUTM is your personal licensing portal for managing Sophos UTM licenses. Contact your Sophos reseller and have they hook you up with a 30 day trial license by September 10th and install it on your UTM before September 12th. Find answers to common questions, tips, and resources for the migration process. I have had a spinning wheel for over an hour and a half. To extend a trial license or get a paid license, give the firewall's serial number to Sophos during order processing. So the firewall doesn't have licensing until we apply some. License expires or license synchronization fails: If the Initial primary, which is the device holding the license, can't synchronize the licenses with the licensing server at least once in 90 days, the protection offered by the expired or unsynchronized licenses stops. MyUTM Licensing Portal. See HA license transfer and How to transfer a license. E-mail address: Password: Password (Repeat): First Name: Last Name: Country: Captcha: By signing up for a MyUTM account, you agree to the Sophos In some cases, "evaluation" licenses or subscriptions may be generated automatically by Sophos, in its sole discretion, for Customers of Sophos Central Endpoint Protection and Server Protection Products; for example, in order to enable testing of pre-release features and Products, and/or for applicable temporary license or subscription extensions. There you can see the status of all Licensed bundles you have for this system. With SG UTM we have MyUTM Licensing Portal where we can use it generate evaluation license for the software appliance and all types of hardware appliance and this has helped us greatly when we needed to demonstrate Sophos UTM to our leads where we used it generate evaluation license for our demo appliance. Restart Sophos Firewall and press Enter to go to SFLoader (bootloader). png") After that I tryed to change the advanced settings from the user portal. The return merchandise authorization (RMA) process includes identifying the device failure, gathering the required device information, submitting a case to Sophos Support, shipping the replacement device, transferring the license, and returning the faulty device. . You can also synchronize your licenses. (see attachment "config-portal. License count. This page tells you what happens when your Endpoint licenses expire. If you see Apply Activation Code, enter your key and click Apply. E-mail address: Password: Password (Repeat): First Name: Last Name: Country: Captcha: By signing up for a MyUTM account, you agree to the Sophos Before you can use OTP to turn on Sophos Central management, you must do as follows: Register Sophos Firewall in the Sophos Licensing Portal. You can activate paid license subscriptions and evaluation licenses. You can transfer the license yourself in this scenario, using the manual license transfer feature, without contacting Sophos. For all other requests, Sophos will refuse its consent in accordance with Section 11. E-mail address: Password: Password (Repeat): First Name: Last Name: Country: Captcha: By signing up for a MyUTM account, you agree to the Sophos Lets say i have 1200 Devices being Shown, Since for clients its USER BASED and i have 1050 ACTIVE USERS against my limit which is shown on LICENSING Tab in Sophos this exceeded notification. Contact person in Learn how to manage your firewall licenses in Sophos Central, the new platform that replaces MySophos. After expiration, you must install a valid MyUTM Licensing Portal. I never knew that was an option through the portal. Activate now! Back to sign-in page. Number of Views 175. A user consumes a license when sending a campaign email from Sophos Phish Threat, whether an attack simulation or a training-only campaign. You can also purchase additional features as subscriptions. It is also used for delegation and handling of user accounts, working with the free Sophos UTM Manager key everyone is entitled to, retrieving your personal home use key for UTM, and various other Manage your firewall licenses Oct 3, 2024. Email Please ensure you enter your unique individual email address MyUTM Licensing Portal. Select Claim with 30 days Xstream Protection, Web Server Protection and If it's an Sophos Firewall, a 30-day evaluation license will be activated, which will include FullGuard Plus. Click the Serial Number, and you can select Hide this firewall in my view. After expiration, you must Your Sophos ID provides you with access to many useful Sophos tools and services on Sophos. See Activate a license. Go to Licensing > Firewall licenses. To manage your firewall licenses, click your Profile icon , click Licensing, and then click the Firewall licenses tab. You can subscribe to the license modules as follows: With In Managed Customer Usage, select the managed customers you want to change the licenses for and click Change licenses. If you're a Sophos Central These changes will affect license term activation for new and un-activated licenses, effective October 1, 2023. Release notes. Module subscription details. Channel Sales Team. Get a quote today. Under Sophos’ new policy, entitlement in Sophos subscriptions (software and services) can ONLY be transferred in the event of a corporate change of control, such as a merger or acquisition. Licensing Oct 23, 2024. Your Sophos ID provides you with access to many useful Sophos tools and services on Sophos. Send multiple campaigns to a user Only one license is used by each user, no matter how many campaign emails they receive during the license term. Do as follows: Sign in to Sophos Central. See Activating and registering Sophos Firewall. Later it will be available to all other installations as well. To use the automatic license transfer, do as follows: Hello Mike, you could login to the Admin-Portal (LAN-IP of the firewall on port 4444), then go to System / Administration / Licensing. text. All customers who request a trial will also get Sophos Email. the licenses and subscriptions you have purchased with your Sophos UTM on AWS enable you to use certain features and others not. Use this method in The paid-for license will now synchronize from device C. Product and Environment Not Product Specific Information. E-mail address: Password: Password (Repeat): First Name: Last Name: Country: Captcha: By signing up for a MyUTM account, you agree to the Sophos All existing licenses have been extended to December 31, 2025, and your extended license can be obtained via the MyUTM Licensing Portal. After expiration, you must install a valid Sophos Firewall: Licensing; Sophos Firewall: Licensing guide; Sophos Community: IMPORTANT: Sophos Firewall Licensing Portal Changes; Sophos UTM The License Schedule includes one or more license keys that you must apply in the MyUTM license management portal to create your UTM license. Enter your credentials to log in, or create an account below. Ensure you have the license key shown in the license schedule that Sophos sent you. This article provides the steps for converting to Enterprise Master Licensing in the Sophos Central Enterprise dashboard. The availability of certain features on Sophos UTM on AWS is defined by licenses and subscriptions, i. E-mail address: Password: Password (Repeat): First Name: Last Name: Country: Captcha: By signing up for a MyUTM account, you agree to the Sophos Activate a license key. License usage is shown on the licensing page, or in the licensing panel of Hero Reports (Logs & Reports > Reports > Endpoint & Server Protection). Click Validate. If you have a question you can start a new discussion Whether you have cloud, on-premises, virtual servers, or a mix of them all, the license policy and agent deployed is the same. In the pop-up window, select the firmware image Once you’ve tested and validated Sophos Firewall, you can move to it either by switching IP addresses and removing the old device or by changing the default gateway. Move to any version: To move to any version, download the firmware image from Sophos Licensing Portal. Company name with which you've registered the firewall. E-mail address: Password: Password (Repeat): First Name: Last Name: Country: Captcha: By signing up for a MyUTM account, you agree to the Sophos Licensing guide Sep 12, 2024. Log in here using either the same credentials used for MySophos, or your We can't sign you in. Licensing Oct 4, 2024. by clicking a box indicating acceptance or agreement, or by accessing or using an offering, the managed service provider (“msp”) agrees to the terms and conditions of this agreement. The Devices and users: summary on the Sophos Central Dashboard do not show the license usage. Setting up the firewall for the first time? Manual license activation is no longer required for Sophos Firewall renewals as our system will automatically activate the renewal licenses. 1 MR-1 | Dell 7010 | Intel(R) Core(TM) i5-3550 CPU @ 3. If you placed an order for a paid-for license, you must mention the serial number in the order. To activate your account, please choose a sign-in password. Licensing help We assist you with managing your customers’ licenses and provide help if you need to activate or transfer an existing license. This licensing guide will help you find useful details and answers to frequently asked questions about your Sophos licenses. SFOS includes a base license, which is required for all hardware and virtual firewalls. ; Filter firewalls by Claimed between, Expiry between, and Status (subscription status). Related information Sophos licensing Licensing. For renewals, there will be no license key, the license schedule will simply state the start and end dates for each product purchased. Click your Profile menu at the top right beside Help. Apply License Key. We are very excited to announce that firewall licensing has moved from MySophos to Sophos Central. Plus, you'll get a free, fully-functional home use license for Sophos UTM. E-mail address: Password: Password (Repeat): First Name: Last Name: Country: Captcha: By signing up for a MyUTM account, you agree to the Sophos This article contains the steps on how to show a hidden device on the Sophos Licensing Portal. Sophos Central Admin: Renewal of your firewall license KBA-000004925 Jul 06, 2024 2 people found this article helpful Endpoint license expiration May 2, 2024. Trial. The admin user has only access to the user portal now. Than I changed Userportal options. If you see an Apply License Key link, click it. Home Edition license features are not affected by this change. In first stage it will be available in Sophos Licensing Portal (formerly known as MySophos). You must also have access to the internet. To join the Sophos ATC Program you will need to be an existing active Sophos distributor or partner with access to a training location and have trainers with the latest Sophos certifications. Activate a license key. How to get your extended license. Create a new sign-in password for Sophos MyUTM. Then, go to the web admin console, move to the Firmware section and take the available actions. See Set up a new firewall with Sophos Central. Go to Licensing and click Firewall Licenses. See Licensing. Security protection on Sophos Firewall requires a subscription. This opens the Licenses assistant. Mailbox aliases, Distribution Lists or Public Folders do not use licenses To download firmware for your active firewalls, do as follows: Go to Sophos Central and sign in to your account. 0. You can claim your firewall, and activate your evaluations and subscriptions. qaapohkzqklcbazkvalduwfrxkudxwinozszsqebqbgho